Matthews Web Site Policies & Procedures
Shipping
Information: Methods and Costs
UPS/USPS – Standard
| Total Sale Amount |
Shipping & Handling |
| Up to $20.00 |
$6.00 |
| $21.00-$40.00 |
$8.00 |
| $41.00 and up... |
$10.00 |
For
2 Day or Overnight shipments – please contact
us at: 910-592-5100.
Delivery
We
ship most in-stock items within 24 to 48 business hours.
You should receive your order within 5 to 7 business
days from the shipment date.
Post
Office Box, APO, Alaska, Hawaii, Puerto Rico and US
territories are shipped via Parcel Post. All other shipments
are via UPS (United Parcel Service) or Parcel Post.
Canada
We
ship to Canada via Parcel Post priority mail. Add $15.00
to the standard shipping charge per address.
International
and Outside the Contiguous United States
For
international shipments, please contact us at: 910-592-5100.
Shipping
charges and terms are subject to change without notice.
Risk
of loss for merchandise shipped passes to the recipient
upon our delivery to the carrier.
Sales
Tax - We are required by law to collect 7%
sales tax for orders made in North Carolina.
Privacy
and Security- We do not sell or share your information
with third parties. We value your business and respect
your privacy. We take great care in protecting your
information.
Copyright
- All images on this site are copyrights of MatthewsGifts.com,
MatthewsDrugs.com, and
Matthews-Gifts.com. © 2004 - All Rights Reserved.
Special
Orders and Customized Merchandise
Special
orders and customized merchandise are not returnable
Return/Exchange
Policy
Any
returns or exchanges must me made within 10 days of
receipt of merchandise. It is the responsibility of
the recipient for the return packaging and shipping
charges. Please contact us for a return authorization
number prior to shipping. After inspecting merchandise,
appropriate action will be taken to complete the Return
or Exchange.
